Despite the weather continuing to be changeable and cold we had plenty of customers visiting the course over the last two days (we actually had to close early yesterday due to high winds!). I worked with a few more of the instructors including Kyle, who is a ski instructor and a keen downhill mountain biker, Alex who use to work full-time at TreeZone and Ali who is a marine-biologist but dabbles in outdoor instruction.
Now that I know my way around the equipment and the day-to-day tasks I have been focusing on my customer interaction. I have worked as a tour guide, presented public science shows and have plenty of customer service experience so I feel confident welcoming the customers, giving the safety briefings and chatting to the customers once they are out on the course. TreeZone has a five-star Visit Scotland rating so customer service is a big part of their focus.
It is a great job as you spend your time out in the fresh air and daylight. (if not sunlight!) I feel very positive after a day at TreeZone and I think it is a combination of being outside, being physically active and working with positive people.
Now that I know my way around the equipment and the day-to-day tasks I have been focusing on my customer interaction. I have worked as a tour guide, presented public science shows and have plenty of customer service experience so I feel confident welcoming the customers, giving the safety briefings and chatting to the customers once they are out on the course. TreeZone has a five-star Visit Scotland rating so customer service is a big part of their focus.
It is a great job as you spend your time out in the fresh air and daylight. (if not sunlight!) I feel very positive after a day at TreeZone and I think it is a combination of being outside, being physically active and working with positive people.